Support
Need help with one of our apps? We're here to help.
Contact us
Email us at [email protected]. We reply within 48 business hours at most.
To help you faster, please include the app name, your device model, your operating system version and a description of the issue (a screenshot helps too).
Email supportFrequently asked questions
How do I request a refund?
Purchases made on the App Store or Google Play are handled by Apple and Google. You can request a refund at reportaproblem.apple.com (Apple) or from your Google Play order history. If you run into any problems, write to us and we'll help.
How do I cancel a subscription?
On iPhone or iPad: Settings › your name › Subscriptions. On Android: Google Play › Profile › Payments & subscriptions › Subscriptions. Cancellation takes effect at the end of the current paid period.
How do I restore my purchases on a new device?
Sign in with the same Apple or Google account you used to make the purchase and tap “Restore purchases” in the app's settings.
How do I request deletion of my data?
Email [email protected] stating the app and the affected account or identifier. We will handle your request within one month, as required by the GDPR.
I found a bug or have a suggestion
Thank you! Write to us with as much detail as you can. We read every message and take them into account for future versions.